Below are the detailed instructions on how to process a return or exchange.
The policy begins from the date of purchase.
Please see whether either of these pertain to you, and if the item(s) are covered by our 60 Return Policy.
The following reasons are covered by our 60 day FULL COVERAGE Return/Exchange Policy.
1.We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor.(Handmade jewelry, slightly flawed, belongs to normal)
2.You received the incorrect photo charm. If the picture’s appearance is different from the photo provided to onlYYou.
3.Above questions onlYYou is responsible for return postage fees, and replacement fees
* Because customized products are made according to your size
So if there is no above questions, Will not support returns refund and replacement.